Director, Program Management - Architecture

9/2017-3/2020

• Product Management + Development - Managed a matrixed team to budget, scope, schedule, and quality of the total building platform delivery of the “Corridor Product” across product design, detailing, sourcing, manufacturing, materials, construction.  Created and communicated weekly performance metrics and status and templatized the process.  I led the development of the complete Bill of Materials initiative across all building platform products.  Our team also worked with sales to develop a customer configuration process to drive customer engagement and commitments. This process offered a selection of product options and a product development ruleset and road map.

• Client Program Development - Led a team that built client program infrastructure in direct response to solving enterprise and operational problems.  I brought an acute understanding of the benefit to the customer for leveraging Katerra’s integration of services and enabled a seamless client decision making process during design, manufacturing, and construction.  I set up process with my team for change management that spanned the client’s portfolio and oriented the client towards Katerra’s sourcing strategies and manufacturing capabilities. I templatized this for other clients and managed the implementation across teams.  Other initiatives include consolidation of client CA communication, a process to increase Katerra program visibility for the client, a global approval process for materials and products implemented in a client’s portfolio of projects, and templatized material procurement confirmation process.  The team I led was the primary contact for a client’s programmatic related needs and escalations and carried a strong record of tactical and successfully implemented solutions.  Our greatest strength was the cross-functional collaboration we built, and the speed and success of adoption for the processes we rolled out.

• Client Onboarding/Orientation – In collaboration with the sales team and in response to client-raised issues, I led a team that built an orientation program and 3-part workshop to formally onboard clients into Katerra’s integrated design and development process.

• Staffing/Hiring Lead - led the architecture team’s staffing needs across all projects and clients.  Developed a design office resource planning tool, implemented billable timekeeping and staffing software.  Developed an executive resource report that projected focused quarterly hiring needs based on project pipeline.  Partnered with recruiting to roll out a coordinated hiring process to grow from 20 people to 200 architecture staff in 1 year.

Senior Project Manager

11/2016-9/2017

Led the entitlement, site, and factory design with third party architects and consulting engineers for 3 of Katerra's manufacturing facilities to construction start. Including Katerra's 270,000 sf CLT manufacturing plant in Spokane, WA Reported to Katerra’s executive team on design progress, scope, and budget.  Interfaced with the jurisdiction early and often to successfully navigate a highly political project.  Solicited requirements and managed scope of design from Katerra’s manufacturing team, working with in-house expertise to bring subject matter experts under contract to complete this highly technical project.  

Associate - Project Manager

3/2011 – 8/2016

Architect and Project Manager for new 35,000-48,000 sf ($12.5M) LEED Gold community medical and dental out-patient clinics, one of which was the first CLT project in Western Washington.  Developed scope and budget for 100-year plan of building-wide envelope upgrades and replacement strategy for the 64-story Seattle Municipal tower. Worked with city capital project managers and envelope consultants to develop bid packages for building systems (glazing, cladding, roofing), critical structural repairs, and major mechanical system upgrades.  Active in Business Development; sought, selected, and completed RFQ, RFP and participated in competitive project interviews in pursuit of new clients and projects.

Project Architect

7/2008 – 11/2010

Architectural Designer and Job Captain for Regional Public and Non-Profit clients.

Associate - Project Architect

11/2010 – 3/2011

Managed a program of 5,000 sf ($800,000) Retail Banks in Western Washington and Oregon. Carried multiple projects at varying stages under challenging schedules and tight budgets implementing repeatable prototype designs.  I oversaw an off-site production team dedicated to delivery of drawings and CA related materials. I developed and implemented a consolidated tool and process for tracking and managing simultaneous deliverables, key consultants, and project deadlines for each phase, for each project.

Associate

4/2004 – 12/2006

High-volume retail roll-out for Starbucks, Washington Mutual, Williams Sonoma, and Gap Inc. projects. Involved in the prototype store design for a new flagship retail brand.